Today’s customers expect an efficient, personalized, high-quality experience every time they connect with a company. This new reality puts additional pressure on companies in this highly competitive and quickly changing business environment. At the same time, companies have an ongoing mandate to manage costs, improve productivity, and increase revenue.
Cincom Synchrony can help overcome these challenges by providing a smarter, streamlined experience that delivers the intended results. An IBM® Redguide™ recently highlighted the value Synchrony adds to customer interactions and relationships. It includes a high-level overview of the solution architecture and shows how it is integrated with IBM Industry frameworks.