On May 16, 2012,
in Facts Opinions & News,
by lharter
In life there are influences that impact the big picture; the same is true with CRM
On May 9, 2012,
in Good and Bad Customer Experiences, Opinions & News,
by lharter
Flagg discusses customer service issues and his recommended route to improve customer service and increase loyalty to your brand.
On May 4, 2012,
in Facts Opinions & News, Opinions & News,
by lharter
Randy Saunders discusses Cincom’s Smarter Interactions with Matias Rico from IBM
On April 11, 2012,
in Changing the Customer Conversation, Smarter Interactions,
by lharter
IBM partnership will allow both companies to focus on strengths to benefit current and future customers accelerate implementation times, and reduce operation and maintenance efforts
On March 28, 2012,
in Managing the Contact Center, Measuring the Experience,
by bflagg
On March 7, 2012,
in Managing the Contact Center,
by bflagg
On February 29, 2012,
in Managing the Contact Center, Measuring the Experience,
by bflagg
On February 21, 2012,
in Managing the Contact Center,
by bflagg
On February 14, 2012,
in Managing the Contact Center,
by bflagg
On February 7, 2012,
in Managing the Contact Center,
by bflagg
Hi! Welcome to Guiding Smarter Interactions!
"Our own Randy Saunders discussed our partnership with IBM and #PureSystems on Social Playground at IBM Impact2012 http://t.co/dtMkO1Bc" — cincomsynchrony
