All industries are challenged to deliver “smarter interactions”
The “customer” takes many different forms—from an end-consumer or a business partner to an employee, an influencer and so on. From industry to industry, organizations are challenged to deliver professional, efficient, effective and valuable interactions to their “customers.”
Cincom Synchrony can be found across all industries. These are organizations that understand the value and the benefits of equipping employees to consistently interact with customers with the goal of delivering value to both the organization and the customer. No industry is immune to this core business requirement.
Yet, there are certain industries with an increased intensity of customer contact, such as banking and retail. And there are industry trends that are fueling a stronger focus on customer experience such as energy/utility and healthcare. Because the Synchrony platform is highly adaptive and pliant, it can adapt across industries and business requirements to meet the demands of your business and your customers.