Cincom Synchrony Hosting Options
Within the hosted model umbrella, Cincom offers four levels of hosting so that you can select an environment that works best for your organization:
- Standard Hosted Subscription
This is the basic, monthly subscription hosting option. All hardware and software are housed and maintained in the hosting center and fully supported by Cincom.
- Dedicated Hosted Environment
Worried about the security of a standard hosted solution? Purchase a dedicated hosted environment and segregate your company’s data, configuration and administrative control from other Cincom Synchrony clients.
- Hosted License
If you want to purchase a license, Cincom can host and manage the support of that license for your organization, lowering risks and minimizing overhead.
- Internal Hosting
Do-it-yourself hosting? With Synchrony, it’s possible. Bring the hosted solution in-house and host your own groups and departments.
Unlike other hosted solutions that offer scaled-down versions of their licensed product, Synchrony is built from the ground up as a complete contact center and agent desktop solution. Synchrony optimizes and complements your existing technology resulting in rapid deployment, clear cost savings and standout customer experiences.